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Contact-free Pickup at HPL: Check Out Materials Safely

How to request and pick up library materials

To place holds on items at the library:

1. Search the library catalog to find the items you want or use our request form and let us pick for you.

2. Place a hold on the item(s)

3. After you are notified that your items are ready to be picked up, schedule a pick up time from the Downtown Library or visit the Library on Wheels at one of the scheduled locations. If you are placing holds on multiple items, we recommend waiting until all of your holds are ready for pickup before making your appointment.

Click here to schedule your pickup appointment Downtown.

Click here to see when and where the Library on Wheels will be available.



In order to keep everyone safe and keep this service running smoothly, we ask that you follow these guidelines:

  • Face masks must be worn at all times when picking up library materials
  • When you arrive Downtown to pick up your materials, call us at 860-695-6362 or use the intercom at the Arch St. entrance to let us know you are here. Then return to your vehicle or stand on the designated spot until your materials are brought out to the table. After the library staff member has re-entered the building, you can retrieve your bag from the table.
  • Staff will not be available to talk to you at the pickup location. If you need to talk to library staff, please call 860-695-6300. 
  • There will be no access to the inside of the building; restrooms are not available. 


Precautions the Library is Taking

The Hartford Public Library is taking the following steps to ensure the safety of our customers and our staff:

  • Library books, DVDs, and other materials are quarantined for 72 hours after they are returned to the library
  • High- and low- touch surfaces are disinfected frequently. 
  • Staff wear masks at all times during working hours. 



Search our Catalog

  • Search our catalog for books, DVDs, and more.
  • See which branches have the item, and whether it is currently available.
  • Place holds on items (log in required).

Log in to your Account

  • See what you have checked out and when it's due
  • Submit a renewal request
  • Request new items for purchase or inter-library loan

Lost your pin?

Don't know your pin?
Call us at 860-695-6300, e
mail us at, or

Go to our main catalog
Click Login
Then Forgot my PIN.
Your PIN will be emailed to your address on file.


Contact Us

HPL Central Branch

500 Main Street

Hartford, CT 06103

Phone: 860-695-6300 


Reference/Information and Lending Services

Phone: 860-695-6295


For locations and hours, click here