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Contact-free Pickup at HPL: Schedule a Pickup - Downtown

Select library materials and pick them up safely!

Making Your Appointment

  • After you have been notified that your holds are ready for pick up, you may make an appointment. Appointments booked before this notification is received are subject to cancellation.
  • If you have placed multiple holds, we recommend you wait until all items are ready for pick up before making a pick up appointment.


At Your Appointment

  • Customers must wear masks when picking up library materials.
  • Please keep 6 feet away from others at all times.
  • Returns will not be accepted at the pickup table.
  • Staff will not be available at the pick-up location. 
  • If you need staff help, please call 860-695-6300.


Downtown - Location Information

Items can be picked up--by appointment only--Monday through Saturday, just outside our Arch Street entrance, between Main St. and Prospect. (for GPS, use 21 Arch St. Hartford, CT as an approximate location.)

Click here to schedule an appointment or call 860-695-6300.

When you arrive, please call 860-695-6362 or use the intercom on the door.

Entrance in to the library will not be permitted.

Staff will not be available to answer questions or assist. Please call 860-695-6300 or email us at if you have questions about Contact-free pickup service.

If you have mobility issues, please call us at 860-695-6300 to arrange your pickup Downtown.

Please wear a mask and keep a safe distance of 6 or more feet from other customers and library staff.


500 Main Street (Building Address)
21 Arch Street (Approximate Address for Contact-Free Pickup) 
Hartford, CT 06103

The Latest

Contact-free Pickup is back at the branches! 

Monday - Park 

Tuesday - Dwight

Wednesday - Albany and Camp Field 

Thursday - Barbour